Island Windjammer Cruises

Island Windjammers Cruise Terms & Conditions

Travel Insurance

We strongly suggest purchasing travel insurance to protect your investment. Travel insurance provides benefits to protect the cost of your travel arrangements, your belongings, and most importantly, you.

Cruise Reservations

For more information or to reserve your cabin, please call our reservations department at 877.772.4549 or submit your inquiry online.

Reservations & Payment Terms

Reservations Procedure
A cruise deposit of $750-$1500 per guest is required at the time of booking to guarantee your reservation and protect your reservation from price increases. Deposit amount is fixed according to sailing date and cabin type.

Deposits must be received at the time of booking. For reservations made within 90 days of the sailing date, full payment must be received at the time of booking.

Failure to submit payment within 24 hours of booking will result in automatic cancellation of the reservation.

Acceptable Forms of Payment
We accept Visa, Master Card, American Express or Discover. Personal and agency checks are welcome outside of 30 days of sailing. Payments made by check must be drawn on a US bank in US funds.

Final Payment
Final Payment is due no later than 90 days prior to sailing or space will be canceled and deposit forfeited. All bookings made within 90 days of sailing require immediate payment in full. Installment payments, payment plans, or requests for special payment options are subject to a $100 administrative fee.

Checks will not be accepted for payment within 30 days of sailing.

Reservations are subject to cancellation if payment is not received by the due date.

Payment requirements for groups and charters will differ.

Children
Children ages 8 and older are welcome aboard Island Windjammers. Guests 17 years of age or less must be accompanied by an adult.

Cruise Cancellations

To receive a deposit refund, notification of cancellation must be received no later than 90 days prior to the sailing date.

Cruises cancelled 91 days or more from the sailing will receive a refund less 50% of the deposit.

Cruises cancelled within 90 days of the sailing date are non-refundable and non-transferable.

Protect your investment. We strongly suggest purchasing trip cancellation insurance.

Administrative Fees and Refunds
Payments not received by the due date will be subject to a $250 per person late fee. Late payments that are not paid within 7 days past the due date will result in reservation cancellation. Changes to reservations will result in an administrative fee of $250.00 per person ($500 for cruises longer than six nights). Reservations canceled and subsequently rebooked within 90 days are subject to a $250 per person rebooking fee. Sailing dates cannot be changed within 90 days of embarkation. Refunds will be processed as outlined above. Island Windjammers, Inc. has no obligation or liability to passengers for cancellation and/or non-use of all or a portion of a voyage or other services, whether or not due to causes beyond passengers’ control.

Cancellation Policy Exception
If guest has purchased a specially priced promotion that is 100% non-refundable and non-transferable from the point of payment, Guest is not entitled to any refund, payment, compensation or credit whatsoever of guest’s cruise or cruise fare if guest cancels his booking.

Voucher Purchases
All cruise credits, including Booty Certificates and voucher purchases, are non-refundable.

Travel Requirements

All passengers are required to have valid passports. Visas may be required for non-U.S. citizens in certain ports. Without the proper entry requirements, passengers may not be able to disembark in certain ports of call. All travel documents such as passports, visas, and proof of citizenship, required for disembarkation at various ports of call are the responsibility of the passenger. Consult your consulate to determine documentary requirements or entry permits. Passengers will not be permitted to sail without proper documentation. No refund of cruise fare will be given to any passenger failing to bring such documentation. Please note that passengers name must be exactly as it appears on his or her passport. Identification documents must be surrendered to the purser upon boarding and will be held until the end of the cruise.

General Terms

General Acknowledgement & Acceptance
Your reservation serves as your acceptance of the Island Windjammers terms and conditions. Please review the Contract of Passage - you'll be asked to sign a copy of it when you board the ship.

Right to Refuse Passage
Island Windjammers reserves the right to refuse passage to any guest for any reason. These include, but are not limited to: rude or antisocial behavior, health and/or safety risks to self or others, over consumption of alcohol, or possession of illegal substances.

Rights Reserved and Limits of Responsibility
The following terms and conditions and contract of passage contained in your cruise ticket govern the transportation of passengers and their baggage. It is recommended that you take the time to read the terms carefully, as reserving passage on the vessel constitutes acceptance of the terms.

Responsibility / Independent Contractor / Limit of Liability
Island Windjammers, Inc.’s liability and responsibility does not extend beyond the vessel. Any arrangements made by or for the passenger before boarding or when disembarking are at the passenger’s own risk. Island Windjammers, Inc. does not own or control airlines, ground transportation or hotels. Island Windjammers, Inc. cannot be responsible for late arrivals resulting from unexpected delays or interruptions in travel.

As a convenience to our passengers, Island Windjammers, Inc. may arrange shore excursions or other services which are operated by independent contractors. Island Windjammers, Inc. shall not be responsible in any way for any damage, loss or injury arising in conjunction with services provided by these contractors. Any claim for injury or dissatisfaction with services must be addressed directly with the tour operator or service provider.

Island Windjammers, Inc. reserves the right to refuse passage to anyone if the scheduled trip is judged to constitute a risk to his or her well-being, or that of other passengers.

The company’s responsibility does not extend beyond the vessel.

Advanced or Delayed Sailings/Itinerary Changes
Island Windjammers has the right to cancel, advance, postpone or substitute any scheduled sailings, itinerary or port-of-call without notice. Island Windjammers may, but is not obligated to, substitute another vessel for sailing and cannot be liable for loss to passengers by reason of such cancellation, advancement, postponement or substitution. The Captain's judgment on any action or inaction is considered final.

Medical Condition/Physical Disability
Dietary requirements, medical conditions, or physical disabilities must be reported to Island Windjammers when a reservation is made. The ship owners, their employees and agents reserve the right to refuse or revoke passage to anyone who is, in their sole judgment, in such physical or mental condition as to be unfit for travel, or who may require care and attention beyond which the ship owners or their employees can provide. Any complication due to medical/mental/physical conditions or disabilities that may arise or occur before, during, or after a cruise will not be the responsibility or the liability of the ship owners, their employees or agents.

Tours/Optional Excursions
Tours/excursions are optional and not included in the cruise fare. Some tours are strenuous. Participants must be in good physical condition. Participants must have proper attire to participate in tours. Examples include hiking shoes, sneakers (no slick bottom shoes or sandals), and sunscreen. Tour operators act as independent contractors. Any claim for injury or dissatisfaction must be addressed to the tour operator directly.

Personal Property and Luggage
Island Windjammers, Inc. is not responsible for luggage, personal property or loss, theft or damage of same. Travel documents (boarding pass, cruise ticket, passport and airline tickets), medications and valuables should be hand carried. We recommend packing light. We ask that you clearly label your luggage with your full name and cabin number. In the event luggage is lost or delayed in transit, IWJ will assist in retrieving the luggage, but will not be responsible for any costs incurred.

Smoking
Smoking is allowed in open air areas only. Dispose of cigarette butts in appropriate receptacles. Cigarette butts are not bio-degradable and pose a threat to marine and wildlife. Absolutely no smoking in enclosed areas or below decks. This policy is strictly enforced. Fire is a serious safety hazard on board ship. Anyone caught tampering with smoke detectors, smoking in enclosed areas, or smoking while the ship is fueling, will be taken off of the ship at the closest island. He/she will be responsible for finding his/her own transportation to their final destination.

Photographs/Video
During the course of a cruise, Island Windjammers, Inc., may photograph, film, or record passengers and activities. Island Windjammers, Inc. is hereby authorized to take and to use such photographs and videos for marketing and training purposes without being obligated to compensate the passenger.

Pets
Pets are not permitted.

Visitors
Visitors are not allowed onboard due to security regulations.

In addition to the above conditions, passengers are also subject to Terms and Conditions as outlined on the Boarding Pass and Final Confirmation.

Schedules, rates, home ports and ports-of-call are subject to change without notice.

Island Windjammers

ALWAYS ON ISLAND TIME

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